The 5 Best Pet Insurance Companies for Pet Owners in 2019

Best All Around Pet Insurance: Healthy Paws

Healthy Paws is our pick for Best All Around Pet Insurance for a variety of factors. First, the company has an excellent reputation for top-quality customer service. If you ever need to contact a company’s customer service team, it’s likely because something went wrong and you need the problem solved quickly, efficiently and pleasantly. Healthy Paws makes it a priority to accomplish those things in their customer service. This company also offers an annual deductible as opposed to a per-incident deductible, which is generally cheaper. The unlimited lifetime benefits is another huge win in our book. With unlimited lifetime benefits, you can rest assured that your pet will be taken care of, no matter what happens.

Healthy Paws Pros

• Fast Processing: Almost all claims are processed in two days
• Annual Deductibles: Healthy Paws offers annual deductibles rather than per-incident deductibles, which can be expensive.
• Competitive Pricing: Plans are competitively priced
• Continued Coverage: Should anything happen to you, your pet’s coverage won’t be affected
• Easy to use App: The claims process is super easy thanks to the app
• Payment Options: You can select if you want to be reimbursed via direct deposit or check.
• Domestic Travel Coverage:  If you decide to bring your pet with you on vacation or road trips anywhere in the US or Canada, your pet will be covered in case of an illness or injury.
• High Customer Satisfaction Scores: Healthy Paws’s high customer satisfaction scores show that customers are pleased with the service they receive even during difficult times.
• No caps on annual or lifetime payouts: This benefit speaks for itself. Why should your pet’s illness or emergency have a cap?
• No in-network requirements: You’re free to visit any veterinarian or emergency veterinary center as opposed to having to research one that’s in-network.
• Unlimited lifetime coverage: If you’re paying monthly fees for health insurance, it’s nice to know your claims won’t be capped per incident or per year.

Healthy Paws Cons

• Administrative fee: Healthy Paws charges a one-time $25 administrative fee when you first register
• Age restrictions: If your pet is six years old or older, they must be examined by a vet either in the 30 days before the policy starts or within 15 days of policy issuance. Additionally, pets older than eight are subject to only 60 percent reimbursement and a $750 annual deductible.
• Hip dysplasia is not covered for all animals: While Healthy Paws does cover hip dysplasia, it only does so for animals enrolled in pet insurance before they are six years old.
• No wellness plan: Healthy Paws limits its coverage to accidents and illness and will not cover routine exams.
• Veterinary exam fees and behavioral therapies are not covered: Unfortunately, Healthy Paws won’t help if your pet requires behavioral therapy for conditions such as aggression or anxiety.
• Waiting period for accident and illness: You will have to wait 15 days before you can get any coverage for your pet.

Read our full review of Healthy Paws Pet Insurance.

Best Long-Term Pet Insurance: Trupanion

Trupanion isn’t the cheapest pet insurance around, but it’s one of the most straightforward. Its coverage plans and unlimited benefits protect your pet should they involved in a serious accident, become ill, and more.  Its policies have few exclusions, and a history of low annual premium increases. Unlike some other pet insurance companies, Trupanion’s premiums don’t increase as your pet gets older. Plus, it provides a 90 percent reimbursement and a deductible that ranges from $500 to $1,000. If you’re looking to cover your pet for life and want to know upfront what the costs will be each year, Trupanion is a great pet insurance provider for you.

Trupanion Pros

• 90 percent reimbursement with no payout limits: All plans offer 90 percent reimbursement
• 30-day money back guarantee: If you decide within the first 30-days of your pet insurance policy that you no longer want pet insurance, the company will refund your money.
• Optional add-on benefits: Trupanion offers add-ons such as acupuncture, physical therapy, hydrotherapy and behavioral therapy.
• Pet is covered in the U.S., Canada and Puerto Rico:  If you decide to bring your pet with you on vacation in the U.S., Canada or Puerto Rico, your pet will be covered if something comes up.
• Unlimited annual limit option: Trupanion will not cap your reimbursement or put your coverage on hold because of their unlimited option.

Trupanion Cons

• $35 administration fee: One-time fee to cover your initial account set up and monthly billing costs.
• More expensive than competitors: Trupanion may have more expensive monthly premiums depending on where you live.
• Premium Increases: Trupanion will not raise your premium due to your pet’s age, but this does not mean your premiums will remain constant for life. Veterinary inflation costs can cause your premiums to increase by up to 20 percent a year. However, this is standard for all pet insurance companies.
• Upper age limit: Pets are not eligible for enrollment after their fourteenth birthday.
• Waiting Periods: Policies have a five-day waiting period for injuries and a 30-day waiting period for illnesses. However, the length of the waiting period is on par or better than other pet insurance providers.

Read our full review of Trupanion Pet Insurance.

Best Pet Insurance for Immediate Needs: Petfirst

Petfirst is well-regarded for its easy enrollment process and customizable plans. While most pet insurance providers require your pet to undergo an exam prior to coverage, Petfirst does not. This is why it’s our top choice for those needing pet insurance ASAP, whether it’s for a new puppy or a newly adopted senior dog. Under standard plans, accident coverage begins within 24 hours of registration. If you adopt an older dog or cat, you may be worried that you won’t be able to get pet insurance for them. Petfirst has you covered with plans for dogs and cats of all ages. There are no upper age limits.

Pet First Pros

• Wellness plan option: Most pet insurance providers do not offer a wellness plan option, so this is a big differentiator for PetFirst. A wellness plan is what covers routine exams and preventative care. This option can be added under a Routine Care Ryder.
• Accident coverage begins the day after enrollment: Most pet insurance providers make you wait a few days or even weeks before your accident coverage kicks in. PetFirst has the shortest wait period we’ve found.
• No upper age limits: Most pet insurance providers cap the age they will provide coverage for. PetFirst does not.
• No transaction or one-time fees: Most pet insurance companies have a nominal administration fee that is required when you first enroll. However, you will not pay any administration fees with PetFirst.
• Vet exams are not required for enrollment: Most pet insurance providers require your pet to be checked out by a vet before being enrolled in a pet insurance plan. PetFirst does not.

Pet First Cons

• 12-month waiting period for CCL surgery: If one leg has a CCL (ACL) injury prior to enrollment, the other leg will not be covered even if there are no prior issues. CCL injuries are considered pre-existing conditions.
• 14-day waiting period for illness: This is pretty standard for most pet insurance providers. PetFirst does not require a vet exam prior to enrollment. The goal with a waiting period is to prevent people from enrolling their pets in pet insurance after they have become ill or injured.
• No unlimited coverage: PetFirst offers three key plans, with annual maxes of $2,000, $5,000 and $10,000.
• Pets must be at least eight weeks old to be covered: If you adopt a pet younger than eight weeks, your pet will be ineligible for coverage until it reaches eight weeks.
• Preventative dental cleanings are not covered: While PetFirst does not cover cleanings, it does cover the treatment of periodontal disease.
• Routine care coverage is required for behavioral therapy coverage: Routine care coverage must be purchased before therapies for aggression or other issues.
• Upper tier plans are pricier than competitors’: PetFirst may have more expensive monthly premiums for its more inclusive plans.

Read our full review on PetFirst.

Best Pet Insurance for All Pets (Not Just Dogs and Cats): Nationwide

Most pet insurance providers only provide coverage for dogs and cats. Nationwide differentiates itself by providing coverage for pretty much any domestic pet you can think of: everything from birds to snakes! Nationwide also allows you to use any vet or specialist you like; the company doesn’t subscribe to a set, approved list of providers. The company offers three key plans in addition to its exotic animal plan, so you can cover your cats, dogs, ferrets and snakes all with one company.

Nationwide Pros

• Exotic pet insurance: Most pet insurance companies only cover cats and dogs. Nationwide covers exotic pets, too.
• Price: Nationwide is one of the least expensive pet insurance providers.
• Easy to use app: You can submit your claim both via the app and online, rather than have to deal with collecting paperwork and mailing them in.
• Track claims in real time:  Nationwide’s app allows you to track your claim in real time. You’ll know exactly what the status is of your claim and when to expect your reimbursement.
• Unlimited claims for some plans: Nationwide offers unlimited claims for Major Medical and Whole Pet With Wellness plans. Unlimited claims mean no annual or per-incident limits on claims. If your pet racks up $50,000 in bills in one year, Nationwide will reimburse you. Some pet insurance companies have limits in the $2,000, $5,000, and $10,000 range.

Nationwide Cons

• Cannot track claims in real-time online (mobile only): If you do not have a smartphone and want to track your claims in real-time, you will not be able to.
• High number of customer complaints due to delayed reimbursements: This is a strong negative for us. We like reimbursements to come as quickly as possible. If you’re in the same boat, then perhaps Nationwide is not the best pet insurance provider for you.
• History of raising monthly premium rates as pets age: This is, unfortunately, a negative for many pet insurance companies. However, please be aware that other factors such as veterinary inflation rates can cause annual raises.
• Wellness plans are not available in all states: Most pet insurance companies exclude wellness plans or offer them for an additional fee. If this is something you are concerned about, contact Nationwide to see if wellness plans are available in your state.

Read our full review of Nationwide Pet Insurance.

Most Popular Pet Insurance: Petplan

Petplan is the largest pet insurance provider in the world. If you are looking for a reputable pet insurance company with a large customer list, Petplan is the pet insurance provider for you. It covers dogs and cats and offers no lifetime or per-condition claims limits. Petplan insures pets of all ages.

Petplan Pros

• Fast claims payments: Claims are typically paid within 5-14 days (but can take as long as 30 days).
• No lifetime or per condition claims limit: No lifetime or per condition limits mean your claims won’t be capped at a certain point should your pet become too ill or sick too often.
• Alternative therapy available: Stem cell therapy, acupuncture, chiropractic treatment and homeotherapy are all covered when the treatments are recommended and administered by a licensed vet.
• Covers fees associated with canceled vacations due to pet illness or injury:  If your pet is sick, Petplan knows you won’t want to leave them and go on vacation. Therefore, Petplan helps cover any fees you may incur for canceling your travel plans.
• Easy-to-use app: Petplan’s easy-to-use app makes filing claims as simple as possible.
• Hip dysplasia is covered: Petplan covers hereditary conditions such as hip dysplasia as long as there were not any symptoms before your dog was enrolled under Petplan or during the waiting period.
• Lost pet fees are covered: If your pet becomes lost, Petplan will help you do whatever it takes to find them. Petplan will help cover the cost of signage, as well as a reward.
• Charitable Component: Petplan partners with Best Friends Animal Society, a nationwide animal rescue and advocacy organization. Petplan donates to the Best Friends Animal Society’s Save Them All campaign. This project helps pets find forever homes.

Petplan Cons

• Price: Petplan can be significantly more expensive than competitors depending on what type of pet you have, your pet’s age, and your city of residence.
• CLL/ACL Limitations: Petplan will only cover CCL (ACL) treatment on a second leg if the first leg remains healed for 12 months
• Delayed claims payments: Petplan states that all eligible claims will be paid within 30 days, but there are customers have left Petplan reviews that say claims have been delayed.
• No wellness plan: Most pet insurance companies either don’t have a wellness plan or require additional fees for one and Petplan is one of those companies.
• Premium increase is higher than competitors: This is cause for concern, but again is a risk you take with any pet insurance company.
• Veterinarians say Petplan requires more busywork: While Petplan’s claims process is simple for the pet owner due to the easy app submission process, that is not the case for vets.
• You must take your pet to the vet within 48 hours of noticing symptoms: If your pet is injured or sick and you do not take them to the vet within two days, your pet will not be covered by their insurance.

See our full review on Petplan pet insurance.

What Is Pet Insurance?

Just like human health insurance plans, pet health insurance is a health policy for pets. It reimburses owners for things like certain medical expenses and veterinary visits. Costs vary

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based on your pet’s age, breed and location.

Pet insurance is not all-inclusive, and plans vary by company and policy. Deductibles, reimbursement levels and annual maxes vary as well.

When looking at different pet insurance providers and policies, you’ll obviously want to look at the price specific to your pet after taking the variables into account. You’ll also want to look at reimbursement levels, annual deductibles and whether your policy has a yearly maximum.

Most importantly, however, you’ll want to look at pet insurance reviews. Look to see what existing customers have to say. Is the company providing on-time reimbursements? Do they rank well with customer service? While you can learn a lot about a pet insurance company based on its website, nothing will be more honest than pet insurance reviews from real pet owners.

Why You Need Pet Insurance

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If you’re considering adopting a pet, make sure you’re ready. Adopting a pet is a massive decision. It requires a great deal of responsibility and is quite costly too. Pets are expensive, but pet insurance can help with some of the costs.

Adopting a pet is a big decision that shouldn’t be taken lightly. A pet is a lot of responsibility, both from a time perspective as well as a financial one. According to the PDSA, you’re likely to spend between $27,000 and $42,000 throughout the lifespan of a dog and $27,000 and $42,000 throughout the lifespan of a cat.

These figures are just averages. They cover routine costs such as grooming needs, food, routine vet visits, pet toys and more. What the figures don’t factor in, however, is accidents and illnesses. If your pet becomes suddenly ill or injured, the vet bills can be staggering (think thousands of dollars). If you have enough money in your bank account, for example, to pay a vet $3,000 for an unplanned surgery should your dog rip his ACL while running in a park, perhaps you don’t need pet insurance. However, if you don’t have the funds to cover an unexpected emergency, you may want to enroll your pet in a pet insurance policy.

What Does Pet Insurance Cover?

Pet insurance is a health insurance policy for emergencies and illnesses. Insurance covers necessary medical costs when accidents occur and can also help pay for treatment when your pet gets sick. At their core, most pet insurance policies cover the following:

• Accidents
• Illnesses
• Surgery
• Hospitalization
• Cancer
• Prescription medications
• Emergency care

However, some insurance companies have exceptions to those things, so make sure to read your prospective policy carefully.

Pet insurance policies vary by provider, but can typically be broken down into four main types.

1). Pet Insurance: Covered For Life Coverage

This is the most robust type of pet insurance. You will need to renew your policy annually, but this means your pet will be covered for chronic, recurring or lifelong illnesses or conditions for the rest of their lives. You can claim reimbursement as many times as you need for the same illness, but typically the amount you can claim per year is capped to a set amount. In our opinion, this is the best type of pet insurance you can get.

2.) Pet Insurance: Guaranteed Lifetime Coverage

This type of pet insurance covers your pets should illnesses or conditions arise later in life. This insurance will not cover lifelong or chronic diseases.

3.) Pet Insurance: Maximum Benefit Coverage

Maximum benefit coverage covers claims up to a particular amount per condition. It is not lifetime coverage, and there is a max payout.

4.) Pet Insurance: 12-Month Coverage

A 12-month pet insurance coverage is one of the more basic plans. This type of insurance is a year plan that provides coverage for a set condition (such as leukemia) for 12 months. At the end of that time frame, the condition will be considered pre-existing and thus excluded from future coverage.

What Does Pet Insurance NOT Cover?

Pet insurance policies differ by provider and plan. Some policies won’t cover pets over a certain age, and some insurance options won’t cover particular illnesses or veterinary visits. Common pet insurance exclusions often include:

• Routine check-ups
• Pre-existing conditions
• Hereditary conditions
• Dental disease
• Behavior issues
• Hip dysplasia
• Grooming

This is a summed up list of common exclusions, but exclusions will be specific to your insurance company and the plan you choose. If you have a specific concern or coverage questions, you’ll need to review the individual policies of pet insurance providers. Additionally, most plans have “add-ons.” If there is a specific area you want to be covered that is excluded from the base plan, ask the pet insurance company if it could be purchased for an additional fee.

When to Purchase Pet Insurance

We recommend researching and signing up for pet insurance before bringing home a new pet. This way, your pet will be covered from day one. While we wouldn’t expect a new pet to arrive with illness, there’s a chance they could become injured in an accident. Puppies play rough, older dogs could tear a ligament or your dog might get injured in other ways. If you’re going to invest in pet insurance, it’s best to have it from day one.

How to Get and Compare Pet Insurance Quotes

In order to find the ideal pet insurance for your pet, start by asking around. What does your vet recommend? What do your friends recommend? Once you have a solid list and understanding of how the insurance options differ, you’ll want to start the quote process. Getting quotes is easy. You can either call and speak with a representative or simply request a quote online. We recommend getting quotes from at least three pet insurance companies so you’ll have an idea what the average cost is for a dog or cat in your area.

What Factors Affect Price?

If you obtain quotes from a few different pet insurance companies, the costs will likely vary by provider. If you and your friend adopt puppies from the same litter but live in different states, you’ll likely receive different quotes from the pet insurance companies. There are several key factors that determine how much your monthly premium will be:

• Breed: Pure breeds are more expensive to insure than mixed breeds, as purebreds typically have more genetic health problems.
• Age: The older a pet is, the more likely they are to encounter health problems. As such, older pets are typically more costly to insure than younger pets.
• Location: Where you live factors into how much you’ll pay each month for pet insurance. If you live in New York City, which has a high cost of living, you’ll pay more than someone who lives in rural New Mexico, which has a lower cost of living.

How to Use Pet Insurance

Pet insurance is similar to human insurance: we hope we never have to use it, but when we do, we’re glad to have it. Pet insurance policies vary by means of which they can be used. Some require you to only visit a vet from a pre-approved list, but others allow you to visit whomever you like. We’ve summarized the “how to use” and “how to file a claim” for our Top 5 Pet Insurance Providers.

Healthy Paws

How to Use

In case of emergency, go to your nearest vet or animal hospital. Healthy Paws allows you to visit any licensed veterinarian, including specialists and emergency animal hospitals. Healthy Paws even covers alternative care including acupuncture, hydrotherapy and chiropractic care. Once you have completed your vet visit, you’ll need to file a claim to get reimbursed.

How to File a Claim

Healthy Paws offers one of the fastest reimbursements with 99 percent of claims processed in just two days. The filing process is super simple as well. Gone are the days of physical claims forms and in are the days of speedy apps. To file your claim, simply download the Health Paws mobile app and submit your vet’s invoice. If it is your first claim, you’ll need to also send your pet’s medical records. Once the claim is submitted, Healthy Paws will either send you a check by mail or reimburse you via direct deposit if that’s your preferred method of payment.

How Much Will You Be Reimbursed?

Healthy Paws offers varying levels of reimbursement and deductibles depending on the age of your pet and which plan you select.

• Dogs and cats five years old and under:
  • 90, 80 or 70 percent reimbursement
  • $100, $250 and $500 deductible
• Dogs and cats six and seven years old:
  • 80, 70 or 60 percent reimbursement
  • $250, $500 or $750 deductible
• Dogs eight years old and older: 
  • 60 percent reimbursement
  • $750 deductible

Trupanion

How to Use

If your vet becomes ill or injured, you can go to your nearest veterinary clinic, emergency animal hospital or specialty center within the US, Canada or Puerto Rico. Your coverage works at any veterinary hospital. Once you have completed your vet visit, file a claim.

How to File a Claim

Trupanion is the only pet insurance company that can pay veterinarians directly and in less than 5 minutes. While most pet insurance companies require you to file a claim yourself, Trupanion provides the option of working with the vet’s billing office directly. If you would prefer the vet to file, simply ask if it’s a service they’re willing to provide. If not (or if you’d prefer to file the claim yourself), you can file the claim instead. Simply visit Trupanion’s website and sign into your account and click, “submit a claim.” To submit, you’ll need a photo of the vet or hospital’s invoice and a completed claim form.

Claims are paid within 60 days.

How Much Will You Be Reimbursed?

Trupanion has a standard 90 percent reimbursement across all plans, with an optional deductible of $0 to $1,000 and unlimited annual limit.

Petfirst

How to Use

Petfirst does not have a set network of vets it requires you to use. Thus, if your pet is injured or becomes ill, you can visit any licensed vet, emergency clinic or specialist in the US. Once you have completed your vet visit, you’ll need to file a claim.

How to File a Claim

In order to receive reimbursement, Petfirst requires you to have three key documents:

• A completed and signed claim form
• Veterinary medical records (SOAP notes) from the incident
• Itemized invoice from the incident

Claims must be submitted within 90 days of treatment or invoice date and can be submitted via PetFirst’s online MyPets portal, email, fax or snail mail.

How Much Will You Be Reimbursed?
The amount you will be reimbursed depends on the package you select. PetFirst recommends three base plans but also gives you the option to change the annual benefit, deductible and reimbursement rates, all of which can affect the price. The three top recommended plans are as follows:

• Lowest Monthly Premium
  • Annual benefit: $2,000
  • Deductible: $250
  • Reimbursement: 80 percent
• Mid-Tier Plan
  • Annual benefit: $5,000
  • Deductible: $250
  • Reimbursement: 80 percent
• Top-Tier Plan
  • Annual benefit: $10,000
  • Deductible: $250
  • Reimbursement: 80 percent

  Nationwide

  How to Use

  Nationwide Pet Insurance allows you to visit any vet, anywhere, including specialists and emergency providers. Similar to all of our top picks for pet insurance providers, you are not forced to use a particular network of veterinarians. Once you have completed your vet visit, you’ll need to file a claim.

  How to File a Claim

  Once you have paid your vet, you’ll need to submit a claim. Submitting claims is easy with Nationwide. You can submit directly through your smartphone, or send the claim via traditional mail or email.

  If sending by mail or email, you’ll simply need to include a filled out claims form that includes your pet’s diagnosis and invoice totals.

  Reimbursement will be provided within 30 days.

  How Much Will You Be Reimbursed?

  Nationwide offers two options for reimbursement and deductibles:

  • Percentage of invoice: Reimbursement is based on the treatment cost. You get back a set percentage of the amount you paid your vet.
  • Benefit schedule: Reimbursement is capped at a set amount for each condition. This max is regardless of the actual cost of treatment.

  Petplan

  How to Use

  Should your pet become ill or injured, Petplan allows you the option of seeking treatment from any licensed veterinarian in the United States or Canada. Once an exam has been completed and any necessary treatment provided, you’ll need to submit your claim.

  How to File a Claim

  If you have a smartphone, download Petplan’s app and you can submit a claim in seconds.  You simply log in, select “File a New Claim” and provide the information as requested. If you’d prefer to mail your claim, you can do so as well. You’ll need to print a claim before your vet visit, ask your vet’s office to fill in part of the form, and then mail, fax, or email the form to Petplan.

  How Much Will You Be Reimbursed?

  Petplan has annual coverage limits of $2,500, $5,000, $10,000, $15,000, $20,000, $25,000 or unlimited.

  Monthly premiums differ based on the coverage limit you choose: the lower the limit, the lower your monthly premium. Petplan offers $250 to $1,000 annual deductibles and 70, 80 and 90 percent reimbursements. The higher your deductible and the lower your reimbursement, the lower your monthly premium will be.

  

  Pet insurance isn’t mandatory, but we certainly recommend it.

  Not everyone agrees, however. Consumer Reports senior editor Tobie Stanger says that “[o]ur conclusion is that for a generally healthy animal this insurance is probably not worth the cost.” The outlet recommends putting aside a few hundred dollars a year in an emergency account and to utilize those funds should your pet have a serious health issue.

  We at Top 5 disagree. You can never guarantee that your pet will be “generally healthy” or accident-free. Take the case of Fawkes the cat we shared with you above. Fawkes ingested part of a lily plant leaf and risked kidney failure. His treatment was nearly $2,000, but thanks to pet insurance, his owner had to pay just $456. If you have an emergency pet fund set up, we’d expect to find closer to $456 saved than $2,000.

  In the case of Mr. Big the Great Pyrenees, his treatment costs were nearly $4,000, but his owner was only forced to cover $340 thanks to pet insurance. Again, we would anticipate $340 in an emergency veterinary fund, but not necessarily the full $4,000.

  In Teddy the Akita’s case, he had to undergo two surgeries in his first two years of life! Had his owners replied on a pet savings account, they likely wouldn’t have had enough to cover even the first surgery.

  Also, the most common items vets have to surgically remove from dogs’ gastrointestinal tracts are socks, and this surgery can run up to $6,500. These are key examples of why we recommend investing in pet insurance as opposed to just an emergency fund.

  If you have the funds to pay these costs and would prefer to risk it and hope your pet stays injury and illness-free, then perhaps you’ll agree with those who find pet insurance an unnecessary cost. However, if you’re like us and would prefer to stay on the safe side, we think you’ll agree that pet insurance is a good idea.

  To discover which pet insurance company is right for you, read our individual pet insurance reviews.

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