Hairdresser Refuses Elderly Lady Service After Finding This In Her Hair


A Standstill

Rosemary Hill of Newark, New Jersey, lived alone in the house that she and her husband had bought 30 years ago. When she suddenly became ill, everything around her came to a standstill.

She could no longer do what she did on a regular basis, and that included going to the hair salon for her weekly hair treatments. So when she eventually did, the hairdresser would have the shock of her life.

Much Loved


Rosemary was loved in her community because she baked the best cakes and cookies for her neighbors. She loved seeing them smile when she knocked on their doors to deliver a freshly baked pie.

But now, Rosemary’s health had taken a turn for the worse, and she could no longer do the things she loved, including baking.

Horrendous Pain


One day, as Rosemary was busy in her garden, she felt the most horrendous pain to ever hit her in her life.

She toppled over and lay there, thinking about how she was going to get up. She couldn’t move and needed help immediately. But there was no one walking down the street who even saw that she had fallen.

Devastating News


She called for help as loudly as she could, and eventually, someone heard her. An ambulance was called, and Rosemary was rushed to the emergency room.

When the doctor told her that her hips were in bad condition, Rosemary was devastated. All she could think about was her active lifestyle and how she wouldn’t be able to do the things she loved anymore.

Taking Things More Easier


As her doctor instructed, she would need to take things a lot easier from now on. Rosemary felt sad, and she knew she would need to ask for help from her neighbors, and it was something she didn’t want to do.

She thought about what would happen to her weekly visits to the hair salon.

Her Crown


If there was one thing she really took care of, it was her hair. She was proud that she still had a full head of hair. And even though it was more gray in some areas than others, it was the crown on her head, and she took pride in it.

It flowed down to her shoulders, and she loved when the hairdresser styled it a particular way. But Rosemary would not be ready for the revolt she would receive from them.



As she spent her days indoors resting and recuperating as per doctor’s orders, Rosemary noticed that she was having trouble even lifting her arms to run a comb through her hair.

She could barely bathe herself, and now she would have to think about how exactly she was going to wash and style her hair on her own.

A Mess


Over time, Rosemary’s hair became a tangled mess, and she tried her best to do what she could with the little mobility that she had, but it was very difficult.

When she looked in the mirror, all she saw was how her once beautiful locks had turned into what could only be described as a tangled, matted mess. But Rosemary’s problems were only going to get worse.



Her hair and scalp had, in turn, become very itchy, and Rosemary knew that because she hadn’t been using the proper shampoos and conditioners, her hair must’ve been overrun with dandruff.

She could feel and even smell it, and she was not happy. She needed to do something. But Rosemary didn’t know that worse things were coming her way.

Explaining Her Situation


So she did the next best thing, she called the salon she frequented and explained her situation to her. She thought that by explaining everything, they would understand her dilemma and help her out.

But boy, she was wrong. They promptly told her that under no circumstances did they do house calls. Rosemary was disappointed and shocked beyond belief.

A Regular Customer


She was a regular customer, and she couldn’t believe that they didn’t have one ounce of sympathy for her predicament.

After all the years of supporting the hair salon, they had basically left her in a lurch. What was she going to do now? Maybe she just needed to go there. But would they welcome her?



Feeling a mix of frustration and determination, Rosemary decided to make her way to the hair salon despite her limited mobility.

With the aid of her walking stick, she slowly made her way down the familiar streets of Newark, New Jersey. Upon arriving at the salon, Rosemary took a deep breath and pushed open the door.

The familiar scent of hair products and the sound of blow dryers filled the air. She noticed a few glances from the stylists and customers, but no one came forward to assist her.

No Service


This was not the service she was used to. Normally, the stylists would be rushing to seat her and to give her the best service and treatments.

But now, all she was getting were vacant stares and even some eye rolls. Didn’t they recognize her? What did she have to do to get noticed? This was unacceptable.

Excuse Me


Finally, she mustered up the courage to approach the reception desk, where a young hairstylist named Sarah was busy scheduling appointments.

“Excuse me,” Rosemary said with a polite but firm tone. “I’ve been coming to this salon for years, and I find myself in a difficult situation. I understand you don’t do house calls, but is there any way you could help me today?”

Make An Appointment


Sarah looked up from her computer screen, her eyes scanning Rosemary’s disheveled hair and worn-out appearance. There was a flicker of sympathy in her eyes, but she quickly composed herself.

“I’m sorry, ma’am,” Sarah replied, her voice tinged with reluctance. “We are fully booked today. Maybe try and come back tomorrow, or better yet, make an appointment.”



Rosemary couldn’t believe the rude tone of voice this woman was taking with her. But she needed to have her hair taken care of, so she made the appointment.

But she was dismayed that it would only be in a few days’ time and not the following day as she had hoped. She just wanted to have her hair taken care of.



Rosemary felt a pang of disappointment, her heart sinking further. She had hoped for a glimmer of understanding, a bit of kindness from a place she had considered a second home.

But it seemed that the salon was more concerned with its rigid policies than the well-being of their loyal customers. But little did she know, the salon’s unkindness toward her would only be the tip of the iceberg.

Judgmental Eyes


Swallowing her pride, Rosemary nodded and turned to leave. She could feel the judgmental eyes of the other patrons, and it only added to her growing sense of isolation.

As she made her way back home, Rosemary’s mind raced with thoughts. These people had only treated her with disdain.

As she discreetly scratched her head again, she noticed something absolutely revolting. She needed to have her hair seen to and fast.

A Terrifying Discovery


In her haste to fix her hair situation, Rosemary had missed a small, peculiar itch at the nape of her neck. But now, as she absentmindedly scratched her head, her fingers came into contact with a sticky, wet substance.

She froze, her heart pounding in her chest. With trembling hands, Rosemary pulled her fingers back and saw dark, reddish-brown stains.

A Dark Substance


Fear surged through her veins as she realized what it could be. What was going on and what was on her scalp causing this mess?

She rushed to the nearest mirror and gasped at the sight that greeted her. Her scalp was covered in dried blood, and her gray locks were matted with the sticky substance.



Panic set in as she wondered what could have caused such a horrific condition. Why was her head bleeding? What could’ve caused this?

Did she bump her head and not know about it? She could have a concussion, she thought. All kinds of terrible things were racing through her mind. Did she have to go to the hospital?

Unveiling the Secret


Determined to get to the bottom of this mystery, Rosemary grabbed a pair of scissors and carefully snipped away a section of her hair, revealing a festering sore on her scalp. The sight made her stomach churn.

Tears welled up in her eyes as the pain and uncertainty overwhelmed her. She needed immediate medical attention, but the thought of going back to the unhelpful salon terrified her.

An Uncontrollable Itch


What was she going to do now? Her head was covered in dandruff and now matted with dried blood. No one would want to touch her hair if they uncovered this.

Rosemary had an even bigger problem on her hands now. She couldn’t help herself from vigorously scratching her scalp. Something was causing the uncontrollable itch on her scalp.

From Bad To Worse


Tears streamed down her face. Things were going from bad to worse for her. She had to wait days to see the hairdresser, and in the meantime, something awful had festered on her scalp.

She made her way to her bathroom. She knew she had medicated ointments in her cabinet. But when she saw all of them had expired, she sat on the floor feeling defeated.



She couldn’t bear the thought of enduring the discomfort and embarrassment until then.

Desperate for a solution, Rosemary decided to confide in her neighbor, Mrs. Jenkins, who was known for her resourcefulness and willingness to lend a helping hand. Mrs. Jenkins had always been kind to Rosemary, and she hoped that she would be able to offer some guidance.

Mrs. Jenkins


With her trembling hands, Rosemary dialed Mrs. Jenkins’ number and anxiously waited for her to pick up. After a few rings, Mrs. Jenkins answered the call, her voice filled with warmth and concern.

“Hello, Rosemary. Is everything alright?” Mrs. Jenkins asked.

Tears welled up in Rosemary’s eyes as she explained her dire situation, from the agonizing pain and limited mobility to the dismissive treatment at the salon and the horrifying discovery on her scalp.

I’ll Be Right Over


Mrs. Jenkins listened attentively, her empathy palpable through the phone line. After a brief silence, she spoke with determination in her voice, “Rosemary, I won’t let you go through this alone. I’ll be right over.”

Relief washed over Rosemary as she realized she wouldn’t have to face this ordeal by herself. Within minutes, Mrs. Jenkins arrived at her doorstep, armed with a bag filled with medical supplies and a determination to help her friend.

Too Embarrassed


Together, they carefully examined Rosemary’s scalp, trying to understand the cause of the festering sore. Mrs. Jenkins, a retired nurse, recognized the symptoms and suspected it could be an infection.

She urged Rosemary to visit the hospital immediately to receive the necessary medical treatment. But Rosemary was too embarrassed to even do that.

Fear Of The Unknown


Though Rosemary was apprehensive about returning to the hospital, the pain and the fear of the unknown pushed her to take the leap. With Mrs. Jenkins by her side, they made their way to the emergency room, determined to find answers and relief.

As they entered the bustling hospital, Rosemary felt a wave of fear wash over her. What was the doctor going to say?



But as soon as the doctor walked in, Rosemary felt an immediate sense of calm. He looked at her scalp and confirmed that it was infected.

Before Rosemary can go to the salon, her scalp first needed to be treated with ointments, and she would have to go on a course of antibiotics. But now Rosemary had to wait even longer to do her hair.

A Setback


This was setting her back a whole week, but she needed to treat the bad infection on her scalp. She had no idea how she had even gotten it.

She knew her hair was in need of care, but she didn’t know it had become so bad. Although the doctor advised her not to scratch anymore, Rosemary just couldn’t help herself.

Driving Her Up The Walls


The more she scratched, the worse her scalp felt each time. It felt like the ointments and antibiotics were not working.

Her scalp still itched to no end. It was driving her up the walls, and she just wished that the infection could clear up so that she could make her way to the salon. But would she be warmly received?

Far From Over


As the days went by, Rosemary sat patiently in her house, looking through the window as everyone went about their daily lives. She was stuck indoors, trying to nurse herself back to health.

At one point, she thought she would never get better, but she soon saw an improvement on her scalp and couldn’t wait to go to the salon. But Rosemary’s problems were far from over.

Couldn’t Wait


When the day finally came, Rosemary couldn’t wait for the clock to strike 12 pm for her to make her way to the salon. She even packed herself some snacks because she knew it would be a long day.

She knew the hairdressers would have a tough time trying to untangle her hair. She braced herself for what was to come.



But Rosemary was in for a nasty surprise. As per usual, she got little to no welcome or acknowledgment. As soon as she sat in the chair, she felt so uncomfortable.

Nobody asked her how she was or even offered her a cup of coffee or tea. But everything would come to a head once the hairdresser finally examined Rosemary’s hair.

Was Something Wrong


The hairdresser, named Lisa, carefully combed through Rosemary’s tangled locks, her face turning increasingly grim with each stroke of the comb. Rosemary’s heart raced, sensing that something was terribly wrong.

Lisa’s hands suddenly stopped, and her expression shifted from concern to pure shock. She dropped the comb onto the tray, and her voice quivered as she spoke, “I’m sorry, but I can’t continue.

A Grim Discovery


When Rosemary looked at her in the mirror and asked what the problem was, the hairdresser loudly exclaimed, “There are lice in your hair.”

Rosemary’s heart sank, and her face flushed with embarrassment. The salon fell into an eerie silence as the news spread like wildfire among the staff and customers.

Whispers filled the air, and Rosemary felt the weight of judgmental eyes upon her once again.

Cast Aside


The salon manager, a stern woman named Victoria, approached Rosemary with an apologetic yet unsympathetic tone. “I’m afraid we cannot provide our services to you anymore.

It’s our policy to prioritize the health and safety of our customers and staff. I’m sure you understand,” she said, her words laced with a hint of condescension.

Tears welled up in Rosemary’s eyes as she gathered her belongings, her heart shattered into pieces. She had been loyal to this salon for years, and now she was being cast aside like a burden.

Feeling Alone


Humiliated and heartbroken, Rosemary left the salon, her head hung low. She couldn’t help but feel that her worth was diminished as if her age and health struggles made her unworthy of care and compassion.

Once she returned home, she couldn’t hold back her emotions any longer. Rosemary sat on her favorite chair, tears streaming down her face, feeling utterly alone and abandoned.

Social Media


Determined to reclaim her self-worth, Rosemary decided to take matters into her own hands. She took out her smartphone, opened her favorite social media platform, and typed out a heartfelt post detailing her experience at the salon.

She poured her heart into every word, exposing the salon’s callous treatment and her own vulnerability. She just wanted to vent her frustrations.

Spreading Like Wildfire


Little did Rosemary know that her post would resonate with people from all walks of life. The power of social media would transform her heartbreaking tale into a viral sensation, catching the attention of a different salon on the other side of town.

The post quickly gained traction, spreading like wildfire across the internet. Messages of support and outrage flooded in, expressing their solidarity with the elderly woman.



Among the many who came across the post was Grace Thompson, the owner of a reputable salon known for its commitment to exceptional customer care.

Grace was appalled by Rosemary’s mistreatment and couldn’t bear the thought of another person suffering such humiliation. That’s when she decided to do something out of the goodness of her heart to help Rosemary.

Reaching Out


Grace immediately reached out to Rosemary. She offered a sincere apology and offered to do her hair in the comfort of her own home, promising her the royal treatment she deserved.

Overwhelmed by the unexpected kindness, Rosemary wiped away her tears and mustered a smile. She realized that not all hope was lost, and there were still people who cared.

Five-Star Treatment


True to her word, Grace’s salon became a blessing for Rosemary. Grace would come to Rosemary’s house every week as promised and give her five-star treatments.

She gently untangled her hair, washing away the remnants of the lice infestation, and skillfully styled her locks, transforming them into a work of art.

Grace even brought along more people to give Rosemary massages, a manicure, and a pedicure.

But Is It All Over?


News of Rosemary’s transformation and the compassion shown by Grace’s salon reached far and wide. People admired the salon’s commitment to inclusivity and kindness, sparking a wave of support for both Rosemary and the establishment.

But as the social media backlash continued for the team at the other salon, Victoria, the owner was thinking up a plan to get back at Rosemary for ruining her salon’s reputation.

Disclaimer: In order to protect the privacy of those depicted, some names, locations, and identifying characteristics have been changed and are products of the author’s imagination. Any resemblances to actual events or places or persons, living or dead, are entirely coincidental.